Frequently Asked Questions
Planning a Florida vacation should feel effortless. That’s why we’ve answered your most common questions about staying at Big R’s Villa in Windsor at Westside. From check-in details to amenity access, you’ll find everything you need to know right here.
Still have questions? Reach out—we're happy to help.
Arrival
How do I check in at Windsor at Westside Resort?
5 to 7 days before check-in, guests will receive a unique gate code via email from Big R Vacations. Upon arrival, enter the resort through the Tripoli Ct. gate and input the gate code for access. If you have not received your code, present your reservation details to the security guard at the Tripoli Ct. gate. They will provide temporary access and assist you in reaching us. It is imperative that you receive your gate code from Big R Vacations, as security and clubhouse staff cannot provide this information.
Are trailers, RVs or commercial vehicles allowed on property?
No. Windsor at Westside does not permit commercial vehicles, RVs, trailers, boats, or similar items. We recommend arranging off-site parking for these vehicles prior to arrival.
Amenities
Are the resort amenities available to all guests?
Yes. Guests are welcome to enjoy the community amenities. Upon entering the clubhouse, each guest group must complete a pool waiver with their name, rental address, and number of guests. This must be done once per day to access the amenities.
Is trash picked up at the villa?
Yes, trash is picked up at least once daily. Please place your trash in the bench container by the front door.